SolarWinds RMM
The Remote IT Management Tools You Need in One Dashboard
No one loves juggling multiple pieces of software. SolarWinds RMM gives you a comprehensive set of RMM tools to efficiently secure, maintain, and improve your clients’ IT systems, all from a dashboard that highlights issues, so your techs know where to focus their time.
• Out-of-the-box monitoring templates
• Fast, safe remote access
• Patch management
• Managed antivirus
• Web protection
• Data-breach risk intelligence
• Backup and recovery
Same solution to manage Mac and Windows
MacOS devices are becoming ubiquitous, either as part of the BYOD paradigm, or as a small but significant set of existing devices an MSP must support. With the rapidly evolving cyberthreat landscape, MSPs must manage MacOS systems not just for management and support purposes (upgrade, patch, etc.), but to protect the network and all other managed devices from security breaches. To keep your network safe, every device on that network needs to be managed and protected. Viruses and malware are not specific to any one kind of device or operating system. Not managing and protecting MacOS systems and devices makes the entire network vulnerable.
SolarWinds Remote Monitoring & Management tools are designed to offer a seamless experience for remote monitoring, managing, and protecting MacOS devices across customer environments. It helps protect customers from data loss by backing up important documents to make them easily and quickly recoverable. More importantly, our RMM system protects MacOS devices from cyberthreats with robust antivirus.
This includes
- Remotely manage and monitor MacOS and Windows devices with the same solution
- Back up MacOS documents to the cloud and recover them easily
- Protect MacOS devices from viruses and malware
Features
Remote Monitoring for Devices
Remotely monitor desktops, laptops, servers, and mobile devices running Windows, Linux or MacOS across platforms.
- Alerts and performance checks
- Security monitoring
- Windows, Mac, and Linux compatibility
- Network device monitoring
- Mobile device monitoring
Remote Access
Perform maintenance and fix issues without leaving your desk through remote access with our RMM solutions.
- Provide faster support with lower costs
- Reporting
- Anytime access
- Contact lists
- File system
Patch Management
Fine-tune your patch management policies to prevent cyberattacks and optimize system performance.
- Patch Management Automation
- Customizable policies and scheduling
- Patch roll-back
- Exchange and Office 365 support
- Heightened security for vulnerable programs
Network Discovery
Discover and manage devices as they appear on your networks.
- Device discovery
- View device details
- Active Directory monitoring
- Connection logs
- Advanced monitoring agent
Reports
View details on just about anything you need with transparent reporting.
- Key metrics and support activities
- Critical functions review
- Device inventory
- Pricing
- Antivirus protection